Workshop Controller/Manager – Volvo West London

£40,000

Location: Volvo West London - 115 Power Road, Chiswick, London, W4 5PY

At Endeavour Automotive, our vision is to develop our business to one that we can all be proud of, and we can only achieve this by attracting and developing the very best talent and delivering outstanding customer service. We put a lot of time and effort into finding and nurturing the very best candidates for every job; recognising and rewarding achievements of our team members and supporting their personal development.

We are one of the UK’s fastest growing dealer groups representing the Volvo, Hyundai, LEVC, INEOS and Lotus brands across dealerships in London, Buckinghamshire, Hertfordshire, Suffolk and Essex. We are currently looking for an engaging and highly motivated Workshop Controller/Manager to join our team.

What you’ll do

In this role you will be responsible for maximising the Workshop’s throughput, productivity and efficiency. Ensure there is a smooth flow of internal work with no bottle necks and grow a strong relationship with the Sales department. You will oversee the work carried out on the warranty system and ensure processes and procedures are adhered to.

You will undoubtedly be an experienced people manager with a passion for building excellent customer satisfaction whilst driving forward profitable business expansion. As a customer-focused manager, you will inspire your team to provide the best possible service for our customers whilst ensuring the Company profit targets and objectives are achieved. You will be expected to enhance the current team by providing support, coaching and motivation to all.

Who you are

As a person, you are curious, creative, adaptable and enthusiastic. You will be results driven, but also possess a customer-centric mindset. Strong communication skills, and an empathetic instinct which allows you to understand the needs of people around you are a pre-requisite. You are full of energy, self-motivated and an all-rounder that makes things happen and have the ability to drive your team.

As a People leader, you are supportive of your team and are happy to provide the highest level of guidance for them. You will have a mindset of continual improvement. You will provide direction and communicate clearly to maintain a trusting environment and bring out the best in the team.

Your experience

To be successful in this role you will have a great eagerness to learn and passion for the Volvo brand. For this role you must have the following: -

• More than 3 years of experience as a Workshop Controller in the automotive industry.
• A sound knowledge and understanding of consumer legislation, trade practices and H+S legislation.
• Be financially astute with a proven track record of achieving results.
• Excellent communication skills at all levels combined with an eye for detail and a strong entrepreneurial spirit.
• Be prepared to assist in all areas of the business.

Is this you? If you are interested in this exciting opportunity, don’t hesitate and please send your CV us and include any relevant job experience, hobbies and other useful information.

Note: We are not accepting applications or CVs submitted via Recruitment Agencies for this role.