Terms And Conditions

  1. Contract to use 'Volvo Cars London' website
    1. These terms and conditions may be updated or changed from time to time and your use of this site is deemed to be acceptance of the most recent terms and conditions as appearing on the site.
    2. This website is owned and operated by Endeavour Automotive Ltd (Volvo Cars London), whose principal place of business is at: Endeavour Automotive, Volvo Cars London,100 Centennial Park, Elstree, Borehamwood, WD6 3SA(Registration Number: England 08048653) and it provides this site to you subject to the following terms and conditions.
    3. Please leave this site if you do not wish to accept these terms and conditions.
    4. We reserve the right to make changes to these terms and conditions which will take effect from the date when the changes are posted on this website. Your continued use of this website will constitute your acceptance of any changes to these terms and conditions. Throughout these terms and conditions when we mention “we”, “us”, “ourselves” or “our”, we refer to Volvo Cars London (Endeavour Automotive Ltd). The abbreviation “VCL” may also be used in place of either Volvo Cars London and/or Endeavour Automotive Ltd. When we refer to “you” we mean the user of our website. Use of the “Site” refers to www.volvocarslondon.co.uk
  2. Website Terms
    1. Access:
      1. Permission is granted on a temporary basis to access this Site. We reserve the right to withdraw or amend the Site without notice. We will not be liable if for any reason the Site is unavailable at any time or for any period of time.
    2. Use:
      1. You agree that you are using the Site for you own personal use or use on behalf of your business. You cannot replicate the content for your own commercial purposes. The content of the site should be used only for the intended purpose.
    3. Content:
      1. Pages in the Site may contain technical inaccuracies or typographical errors. We do not accept any responsibility for information that may be out of date or inaccurate regardless of whether this information has been prepared by us or supplied via a third party.
      2. Information contained in this website is for informative purposes only; you should not solely rely upon this information when making any decision or action in relation to leasing, buying or selling a vehicle. We give no formal warranty as to the accuracy of the content on the site, though we strive to maintain a high level of accuracy.
      3. The information contained in this Site does not constitute advice. We disclaim any and all liability and responsibility arising from any reliance placed on such materials by you, the user.
    4. Permitted Use:
      1. You may print and download extracts from this Site for your own personal use but not for any commercial reason whatsoever. The exception; that you can print or download extracts for personal reasons within your business such as leasing or purchasing a motor vehicle for your business. The site, in its entirety, is copyrighted.
    5. Intellectual Property:
      1. All Intellectual Property rights appearing or used in connection with the Site are either owned by or licensed to us. No right to use, copy, distribute or in any other way use the Intellectual Property Rights, is given to you by your gaining access to the Site. That includes the content pages and photographs and the database of vehicles.
      2. All trademarks, names and logos used on this Site belong to us or belong to our associated companies. Nothing in these terms and conditions gives you any licence or right under any trademarks, names or logos or other Intellectual Property.
    6. Liability:
      1. Materials displayed on the Site are provided without any guarantees, conditions or warranties as to the accuracy or completeness of this information.
      2. We make no warranty that the Site (or websites which are linked to the Site) is free from viruses or any other malicious computer programs. It is your responsibility to ensure that you use appropriate virus checking software. We are not liable for any failure to perform any of our obligations under these terms and conditions caused by matters outside our reasonable control.
    7. General:
      1. These terms and conditions shall be governed by and in accordance with English law and subject to the exclusive jurisdiction of the English Courts. Failure to agree to these terms and conditions means that you must stop using the Site immediately.
      2. Any rights not expressly granted in the Conditions are reserved.
    8. Correspondence:
      1. All correspondence relating to the Site should be sent to: Marketing Dept., Volvo Cars London, The Hyde, Edgware Road, London, NW9 6NW
  3. Vehicle Information & Pricing
    1. Distance Selling: In accordance with the Consumer Protection Distance Selling Regulations 2000 we have the appropriate provisions allowing for the signing, by the customer and ourselves, of finance documentation without the requirement of regulated face-to-face meeting.
    2. As a general policy, Volvo Cars London recommends a viewing of any vehicle before a customer enters into a sale.
    3. The vehicle specifications displayed on the website are supplied by the vehicle manufacturer Volvo Cars (UK) and formatted for our use. Whilst every effort is made to verify and ensure the accuracy of the data, the information should only be used as a guide and no decision should be made to purchase, hire or lease a specific vehicle without verification of the latest data from either the manufacturer or our salesperson.
    4. All images on the website are for illustrative purposes only.
    5. We reserve the right to make any changes to the website content without notice and without incurring any liability to you.
    6. Websites, by design, are susceptible to cyber attacks and hacking. We do not accept any responsibility for, or liability in respect of, any information which appears on this website as a result of such possible actions.
    7. VCL reserves the right to change the terms of, or withdraw, any deal or pricing advertised on the Site. Any deals or prices we advertise are subject to change as a result of time lapse and changes on behalf of our manufacturer and/or finance lending partners.
    8. Prices on the web site are for information purposes only and do not constitute an offer by VCL which is capable of acceptance by you.
    9. Prices quoted may vary depending up on vehicle colour or additional options. This is a result of different residual values set by the finance company or may depend upon stock availability.

  4. Comments, Questions or Suggestions
    1. Please note that any information, unsolicited suggestions, testimonial, ideas or other submissions will be deemed not to be confidential and non-proprietary. By sending any information or material, you grant Volvo Cars London an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that Volvo Cars London is free to use any ideas, concepts, know-how or techniques that you send us for any purpose.
  5. Statutory Rights
    1. Nothing in these conditions shall affect your statutory rights.
    2. Volvo Cars London is committed to customer service. If you are dissatisfied with our service, we will endeavour to resolve any issues in a fair and effective manner.
    3. For a copy of our customer complaints procedure or if you have any feedback regarding our service you should write to us at: Volvo Cars London, The Hyde, Edgware Road, London, NW9 6NW. We will endeavour to acknowledge your feedback within an appropriate timescale and undertake all reasonable efforts in resolving it promptly, where circumstances permit. We will provide you with a timescale for resolving the dispute and keep you regularly updated with its progress.