Aftersales Manager – Volvo West London
115 Power Road, Chiswick, London, W4 5PY.
Salary £40,000 OTE £60,000
Endeavour Automotive are one of the UK’s fastest growing dealer groups representing global brands such as Volvo, Hyundai, LEVC, Lotus, INEOS and Polestar across 22 dealerships in London, Buckinghamshire, Hertfordshire, Suffolk and Essex. We are currently seeking out an experienced and highly professional Aftersales Manager to lead our Service and Aftersales team at Volvo West London.
What you’ll do
You will lead and manage the Service and Aftersales team, including Parts Advisors, Service Advisors, Technicians and Drivers. You will manage, coach, and motivate your team to build long-term staff performance and progression. You will monitor performance against agreed targets and budgets, whilst challenging and driving performance ensuring the success for each individual site.
As an Aftersales Manager, you will also analyse performance areas of weakness and appropriate targeted marketing activity whilst monitoring and working to monthly, quarterly, and annual targets.
Who you are:
As a person you are a leader, you can influence and motivate a team effectively with your energetic nature. You have a customer-centric mind-set, excellent communication and negation skills and are also commercially aware. As a committed and self-motivated individual, you will be able to drive and influence your team by providing consistent guidance and support.
As a leader you are supportive and clear with communicating. You provide guidance to ensure team members can thrive and develop. You will be able to maintain a trusting environment to be able to extract and recognise individual skills from each member of the team.
To be successful within this role as an Aftersales manager you will have the commitment, motivation, and flexibility to lead and drive two separate sites to individual success. You will also hold a comprehensive knowledge of the motor trade and a methodical and logical mind-set to ensure consistency in the success of each individual team.
• At least 3 years in a Service Manager or Aftersales Manager position
• Excellent communication and negotiation skills
• Can influence and motivate a team effectively
• Can maintain a methodical and logical approach to varying workloads
If you are looking to build a career within a thriving and dynamic company submit your CV for immediate consideration!
Note: We are not accepting applications or CVs submitted via Recruitment Agencies for this role.Text here ...
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